Meet the Team
Scott Hoyt, Water/Wastewater System Manager
scott.hoyt@townofmahonebay.ca 902-624-8327
Blake Tibert, Water/Wastewater System Operator
blake.tibert@townofmahonebay.ca 902-624-8327
After Hours Emergency (4:30pm - 8:30am Monday - Friday and Weekends & Holidays)
902-543-3251
Request New Connection
Call Town Hall to make arrangements for a new connection or a temporary service during construction 902-624-8327
Liability of Utility - Mahone Bay Water Utility Regulations
The Utility shall not be deemed to guarantee an uninterrupted supply or a sufficient uniform pressure and shall not be liable for any damage or injury caused or done by reason of the interruption of supply, variation of pressure or on account of the turning off or turning on of the water for any purpose.
Facilities/Services
SOURCE WATER The 4.05 km2 Oakland Lake Watershed is designated as a protected water area under provincial law. In 2019 the Town of Mahone Bay withdrew an average of 611,674 Litres per day from the lake to supply residents.
WATER TREATMENT
Mahone Bay operates a Class II water treatment facility which treats water pumped 3 km from Oakland Lake with UV light and chlorine.
Certified staff conduct continuous monitoring and testing for TC & E.coli, Alkalinity, Hardness, Iron Aluminum, TTHM, HAA, Lead and other substances.
WASTEWATER TREATMENT
The Town’s wastewater treatment facility consists of headworks, lagoon basins and a weir chamber; it has a hydraulic retention time of 25 days. Treated effluent is discharged into the harbour near the Town limit with Maders Cove.
In 2019 the Town of Mahone Bay discharged an average of 680,071 Litres per day of treated effluent into Mahone Bay Harbour.
Certified staff conduct continuous monitoring and testing of effluent for CBOD5, TSS, E.coli, pH, and total chlorine residual.
Environmental Reports
Wastewater Report
Wastewater Treatment Report
Withdrawal Report
Residential Water Rates
2021 (starting April 1st) base charge of $79.72 bi-monthly, plus $15.80 per 1,000 gallons of usage
2020 (starting April 1st) base charge of $77.57 bi-monthly plus $15.26 per 1,000 gallons of usage
2019 (starting November 1st) base charge of $73.14 bi-monthly plus $14.08 per 1,000 gallons of usage
2018 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2017 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2016 (starting April 1st) base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
Water Utility Documents
2019 Water Rate Study
2019 Nova Scotia Utility and Review Board Order Including Rules and Regulations
Learn more about how to get notifications via CodeRED.
What to do before, during, and after a water shut-off
Scott Hoyt, Water/Wastewater System Manager
scott.hoyt@townofmahonebay.ca 902-624-8327
Blake Tibert, Water/Wastewater System Operator
blake.tibert@townofmahonebay.ca 902-624-8327
After Hours Emergency (4:30pm - 8:30am Monday - Friday and Weekends & Holidays)
902-543-3251
Request New Connection
Call Town Hall to make arrangements for a new connection or a temporary service during construction 902-624-8327
Liability of Utility - Mahone Bay Water Utility Regulations
The Utility shall not be deemed to guarantee an uninterrupted supply or a sufficient uniform pressure and shall not be liable for any damage or injury caused or done by reason of the interruption of supply, variation of pressure or on account of the turning off or turning on of the water for any purpose.
Facilities/Services
SOURCE WATER The 4.05 km2 Oakland Lake Watershed is designated as a protected water area under provincial law. In 2019 the Town of Mahone Bay withdrew an average of 611,674 Litres per day from the lake to supply residents.
WATER TREATMENT
Mahone Bay operates a Class II water treatment facility which treats water pumped 3 km from Oakland Lake with UV light and chlorine.
Certified staff conduct continuous monitoring and testing for TC & E.coli, Alkalinity, Hardness, Iron Aluminum, TTHM, HAA, Lead and other substances.
WASTEWATER TREATMENT
The Town’s wastewater treatment facility consists of headworks, lagoon basins and a weir chamber; it has a hydraulic retention time of 25 days. Treated effluent is discharged into the harbour near the Town limit with Maders Cove.
In 2019 the Town of Mahone Bay discharged an average of 680,071 Litres per day of treated effluent into Mahone Bay Harbour.
Certified staff conduct continuous monitoring and testing of effluent for CBOD5, TSS, E.coli, pH, and total chlorine residual.
Environmental Reports
Wastewater Report
Wastewater Treatment Report
Withdrawal Report
Residential Water Rates
2021 (starting April 1st) base charge of $79.72 bi-monthly, plus $15.80 per 1,000 gallons of usage
2020 (starting April 1st) base charge of $77.57 bi-monthly plus $15.26 per 1,000 gallons of usage
2019 (starting November 1st) base charge of $73.14 bi-monthly plus $14.08 per 1,000 gallons of usage
2018 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2017 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2016 (starting April 1st) base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
Water Utility Documents
2019 Water Rate Study
2019 Nova Scotia Utility and Review Board Order Including Rules and Regulations
Learn more about how to get notifications via CodeRED.
What to do before, during, and after a water shut-off