Meet the Team
Meghan Rafferty, Water/Wastewater System Manager
Robert Dolimount, Water/Wastewater System Operator
After Hours Emergency (4:30pm - 8:30am Monday - Friday and Weekends & Holidays)
Request New Connection
Call Town Hall to make arrangements for a new connection or a temporary service during construction 902-624-8327
SOURCE WATER The 4.05 km2 Oakland Lake Watershed is designated as a protected water area under provincial law. In 2019 the Town of Mahone Bay withdrew an average of 611,674 Litres per day from the lake to supply residents.
Mahone Bay operates a Class II water treatment facility which treats water pumped 3 km from Oakland Lake with UV light and chlorine.
Certified staff conduct continuous monitoring and testing for TC & E.coli, Alkalinity, Hardness, Iron Aluminum, TTHM, HAA, Lead and other substances.
The Town’s wastewater treatment facility consists of headworks, lagoon basins and a weir chamber; it has a hydraulic retention time of 25 days. Treated effluent is discharged into the harbour near the Town limit with Maders Cove.
In 2019 the Town of Mahone Bay discharged an average of 680,071 Litres per day of treated effluent into Mahone Bay Harbour.
Certified staff conduct continuous monitoring and testing of effluent for CBOD5, TSS, E.coli, pH, and total chlorine residual.
Wastewater Treatment Report
Residential Water Rates
2020 (starting April 1st) base charge of $77.57 bi-monthly plus $15.26 per 1,000 gallons of usage
2019 (starting November 1st) base charge of $73.14 bi-monthly plus $14.08 per 1,000 gallons of usage
2018 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2017 base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
2016 (starting April 1st) base charge of $67.46 bi-monthly plus $12.91 per 1,000 gallons of usage
Water Utility Documents
2019 Water Rate Study
2019 Nova Scotia Utility and Review Board Order Including Rules and Regulations