Details - Planned Power Outage

Timeline of the December 7-8 Planned NSPI Power Outage:

Nova Scotia Power Commission Incorporated (NSPI) contacted the Town a week before the scheduled power outage to inform us we could communicate the outage with Mahone Bay Electric Utility customers and asked us to put a technician with our utility on standby for Sunday morning (December 8th).

The Town then provided notice of the planned outage to our utility customers (as well as customers in Riverport who would also be impacted and with whom we share electric utility staff).

When power was restored to the substation, our technician began to energize the circuits of the Town’s local grid (we currently have three circuits: Eastern, Central and Western). The Western and Central circuits were energized in the morning. Issues were immediately identified with the Eastern circuit coming back online, affecting customers on or adjacent to Pine Grove St, as well as some customers on Fauxburg Road. The problem was identified as a blown fuse, an issue which commonly occurs when power is restored following a prolonged power outage in cold conditions.

Our technician was able to restore power on the Eastern Circuit around midday, at which time the Town was not aware of further local outages and technicians focused on restoring power to a substantial portion of the Riverport grid which was without power following the restoration of service to Riverport by NSPI.

Power was further restored to Riverport customers in the afternoon, by which time calls had come in informing the Town of persisting local outages on the Central circuit, both technicians headed to Mahone Bay to address the problem.

All local outages were addressed and power was fully restored to Mahone Bay customers by Sunday evening; a much longer than anticipated day for our technicians!

Staff and Council appreciate everyone’s understanding and patience through what was a dark and cold night & day. 
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